Top Priorities During These Unprecedented Times
Published in June 2020
As a small business owner, you are one of the many people across our country who hold responsibility for 97% of Canada's business employment. As such, during this time of crisis you may want to consider these three priorities:
1. YOUR “A” TEAM:
To feel like they are making a difference, key people need goals and a purpose. Talk to your top performers to see how they’re doing. Listen to what they need and how you can support them during this time. Reach out to your key customers and suppliers. Understand how they’ve been impacted over the last two months and what has changed their lives.
Treating everyone - customers and employees alike - like essential parts of your team will build loyalty over the coming years.
1. YOUR “A” TEAM:
To feel like they are making a difference, key people need goals and a purpose. Talk to your top performers to see how they’re doing. Listen to what they need and how you can support them during this time. Reach out to your key customers and suppliers. Understand how they’ve been impacted over the last two months and what has changed their lives.
Treating everyone - customers and employees alike - like essential parts of your team will build loyalty over the coming years.